FAQ

HOW DO I PLACE AN ORDER?

Information on ordering may be found on our How To Order page.

WHAT IS RESEARCH PRESS’S FEDERAL ID NUMBER?

Research Press’s Federal ID number is 37-0922575.

HOW CAN I GET A COPY OF A W-9 FORM FROM RESEARCH PRESS?

You may download and print a copy for your records here.

We update our form annually. If you need further assistance, please contact us at 800.519.2707.

WILL I BE CHARGED TAX ON MY ORDER?

US Customers—Illinois ONLY: Add 7.5% unless exempt.

Tax exempt customers doing business in the state of Illinois must submit a copy of their organization’s tax-exempt certificate either by email to orders@researchpress.com or by fax to 217.352.1221. We are required by the state of Illinois to have your tax-exempt certificate on file. This applies only to organizations doing business in the state of Illinois. Once approved, your online account at Research Press will not be charged tax when submitting an order.

Canadian Customers: Add 5% GST to your order total (including postage/shipping charges).

All web orders based in Canada are charged applicable taxes on materials and shipping.

HOW MUCH WILL I BE CHARGED FOR SHIPPING ON MY ORDER?

US Shipping Charges

If the subtotal price (before discounts) of the products in your order is:

$1.00 to $15.99—add $5.00

$16.00 to $69.99—add $9.00

$70.00 to $399.99—add 14%

$400.00 or more—add 11%

Canadian Shipping Charges

Add 20% for shipping and handling ($22.00 minimum)

Canadian orders are shipped via UPS or Air Mail.

Express delivery services are available. Additional charges will apply. Please contact Research Press for details.

WHEN WILL I RECEIVE MY ORDER?

Currently, we ship via UPS and USPS. See the chart below for expected UPS shipping times within the US. Most orders are shipped UPS ground service. If your order requires priority delivery status, please contact us for a quote on special shipping options.

UPS Outbound Transit Map

HOW CAN I BECOME A RESEARCH PRESS AUTHOR?

We welcome book proposals for projects in our subject areas. For more detailed information regarding our publishing process and specific submission guidelines, please visit our Publishing With Research Press page.

DOES RESEARCH PRESS PROVIDE EXAM OR REVIEW COPIES?

All Research Press materials are available for purchase, including those for examination. Customers may return books within 30 days in saleable condition. We will credit or refund your account, less shipping and handling.

For examination purposes, make your purchase online with credit card or organizational purchase order; by fax, email, or telephone with purchase information; or by mail with a purchase order or as a paid order.

If you adopt the book, we will credit or refund the cost of the book and your shipping and handling. We need your notification that the book has been adopted and ordered by a campus bookstore. Please include the course name, semester for the course, number of students enrolled, and the bookstore confirmation of the books purchased.

MY ORGANIZATION IS HAVING A CONFERENCE. WILL RESEARCH PRESS EXHIBIT?

We exhibit at select national and state conferences. Please contact us with information regarding your conference at marketing@researchpress.com.

DOES RESEARCH PRESS OFFER QUANTITY DISCOUNTS?

Yes, we do consider discounts on large orders. We also consider discounts in special circumstances involving budget requirements. Please contact us.

WHAT MATERIALS IN THE RESEARCH PRESS CATALOG AND ON THIS WEBSITE ARE PROTECTED BY COPYRIGHT?

All books, CDs, and DVDs in our catalogs and on this website are protected by copyright. Research Press manages all rights to the material we have published. Select items represented online and in promotional materials can be titles we are reselling. For those titles, Research Press is not the publisher of record.

DO I NEED TO REQUEST PERMISSION TO USE MATERIAL FROM ITEMS IN THE CATALOG OR ON THIS WEBSITE?

Most uses will require written permission from the copyright holder. Our Permissions and Foreign Rights page provides specific guidelines for requesting permission in different circumstances.

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